Step 1 - Antivirus Scan
Ensure your antivirus is up-to-date (if you are using Windows defender, it should be).
Perform a quick scan
Windows defender > Task Bar > Right click on Windows defender shield > Run Quick Scan
Step 2- Malware Scan
Windows defender will detect most Malware. To be doubly sure on a compromised account, download and scan using MalwareBytes
Malwarebytes Download - Free Virus Scan & Virus Protection Tool
Step 3 - Let us know that these steps have been completed
Email helpdesk@pinehurst.school.nz to let us know. We will provide the new password for the compromised account.
Step 4 - Reset Password
https://pinehurstschool.sharepoint.com/SitePages/Change-Your-Password.aspx
You will need to register for Self-Service Password Reset and will then be able to reset your password.